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	<description>Daily sales channel, dealer network and distributor network insights from LaBov &#38; Beyond</description>
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		<title>Giving negativity a rest</title>
		<link>http://www.labovsaleschannel.com/?p=1318</link>
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		<pubDate>Tue, 15 May 2012 11:29:25 +0000</pubDate>
		<dc:creator>Tamzen</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[Teamwork]]></category>

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		<description><![CDATA[I recently read an article about how to stay motivated at work and one of the tips was to neutralize negative triggers. If you’re stuck in traffic and going to be late for a meeting or other appointment, you can either decide to add to your problem by not only being late, but also being [...]]]></description>
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		<title>What are Mondays to you?</title>
		<link>http://www.labovsaleschannel.com/?p=1571</link>
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		<pubDate>Mon, 14 May 2012 13:06:37 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
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		<description><![CDATA[Remember the Garfield cartoon and how he hated Mondays? Instead of Friday the 13th, he dreaded Monday the 13th. Mondays are either the best or worst part of your week.  When Monday comes, are you laying in bed, hitting the snooze button to postpone getting to work? Or, are you jumping out of bed five [...]]]></description>
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		<title>Clarity</title>
		<link>http://www.labovsaleschannel.com/?p=1569</link>
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		<pubDate>Wed, 09 May 2012 12:13:56 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[I was at an event last week and a speaker was talking about the importance of clarity to an organization&#8217;s success. Do you get it? Does your team get it? Do your dealers or reps get it? Do your customers get it? If so, then you have clarity. If not, make it clear. Otherwise, you&#8217;ll [...]]]></description>
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		<title>Is it a good fit?</title>
		<link>http://www.labovsaleschannel.com/?p=1316</link>
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		<pubDate>Tue, 08 May 2012 11:27:24 +0000</pubDate>
		<dc:creator>Tamzen</dc:creator>
				<category><![CDATA[Communication]]></category>

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		<description><![CDATA[It’s a great thing when a customer says they want to do business with you. But depending on what industry you’re in, not every customer is a good fit. As tempting as it is to take the sale right away, it’s worth asking a few questions first. A good guide to use is IBM’s BANT [...]]]></description>
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		<title>Will you commit to it?</title>
		<link>http://www.labovsaleschannel.com/?p=1564</link>
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		<pubDate>Mon, 07 May 2012 14:04:36 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[I once heard someone say, &#8220;Americans will do anything to lose weight except diet and exercise.&#8221; Which is funny, because we know that is the way to lose weight. But, like in business, what seems like a good idea in theory and what we are actually willing to commit to do can be two very [...]]]></description>
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		<title>Can&#8217;t handle me</title>
		<link>http://www.labovsaleschannel.com/?p=1562</link>
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		<pubDate>Thu, 03 May 2012 12:57:17 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer relations]]></category>
		<category><![CDATA[Dealer communications]]></category>

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		<description><![CDATA[Flo Rida says it (or sings it) best,  &#8220;You know I know how to make&#8217;em stop and stare as I zone out. The club can&#8217;t even handle me right now. Watchin&#8217; you watchin&#8217; me, I go all out.&#8221; Stay with me&#8230; Communication, whether on the sales floor or on the dance floor, needs to be [...]]]></description>
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		<title>When the glory days are gone</title>
		<link>http://www.labovsaleschannel.com/?p=1559</link>
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		<pubDate>Wed, 02 May 2012 11:35:26 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
				<category><![CDATA[Branding]]></category>

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		<description><![CDATA[Sometimes in business, you own the world. You are known for It and you own the category for It. Nothing but blue skies ahead. But then something changes. The new kid on the block can now make It just as good for less money. Or worse, he re-imagines what It can do and comes out [...]]]></description>
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		<title>Great customer service really matters</title>
		<link>http://www.labovsaleschannel.com/?p=1313</link>
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		<pubDate>Tue, 01 May 2012 11:20:30 +0000</pubDate>
		<dc:creator>Tamzen</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[Branding]]></category>
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		<category><![CDATA[Customer loyalty]]></category>
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		<description><![CDATA[If you’ve ever seen Miracle on 34th Street, you probably remember the part when a child told the Macy’s store Santa what he wanted for Christmas and Santa told him he’d get the toy. The child’s mother gets upset because she’s looked all over town and no one has the toy for sale. Santa refers [...]]]></description>
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		<title>Go ahead and take your time. I know I will.</title>
		<link>http://www.labovsaleschannel.com/?p=1557</link>
		<comments>http://www.labovsaleschannel.com/?p=1557#comments</comments>
		<pubDate>Mon, 30 Apr 2012 13:17:22 +0000</pubDate>
		<dc:creator>Sonya</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Customers held hostage. It happens every day. The waitress drops the bill on the table as she breezes by, &#8220;Take your time,&#8221; she says as she disappears for ten minutes. The dealer waves from afar, &#8220;Look around and let me know if you have any questions,&#8221; as he walks on to do something else.  Customers [...]]]></description>
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		<title>Why they keep coming back</title>
		<link>http://www.labovsaleschannel.com/?p=1554</link>
		<comments>http://www.labovsaleschannel.com/?p=1554#comments</comments>
		<pubDate>Fri, 27 Apr 2012 12:00:15 +0000</pubDate>
		<dc:creator>Tamzen</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Communication]]></category>

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		<description><![CDATA[Ever stop for a moment to ask why clients and customers keep coming back to your business time and again? In an Inc. Magazine article, Slingshot SEO describes its effort to identify why its clients renew their contracts with the company. While things like ROI were suggested as the top reasons, the team decided to [...]]]></description>
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